Agenda item

LOCAL SERVICES ISSUES

To receive a verbal update from the Area Managers from Technical Services and Neighbourhood Services in attendance about any key recent, ongoing and/or future planned Local Services work for the attention of members of the Local Area Council, who will also then have the opportunity to raise issues with the Area Managers. 

 

The Area Managers have principal responsibility for highway services and environmental services, such as refuse collection, street cleansing and grounds maintenance, within the geographic boundaries of the Local Area Council. 

 

Minutes:

The Local Services Director and Local Services and Neighbourhood Services Divisional Manager were in attendance to provide verbal updates about any key recent, ongoing and/or future planned Local Services work and to respond to issues raised by members. 

 

Neighbourhood Services 

 

Mr S Wardle, Neighbourhood Services Divisional Manager provided an update as follows: 

 

Grass Cutting 

 

  • Grass cutting remains on target and the required standard of between 10 to 13 grass cuts in all areas should be achieved.  
  • There were challenging periods with near perfect conditions for grass and weed growth but teams had recovered well. 
  • In Blyth they were on cut 10 and cut 9 in Ashington areas. 
  • Street sweeping was still on the usual schedule but was expected to move over to leaf hot spots in the near future. 

 

Winter Works 

 

  • Winter planning was in place which included all routine path edging, shrub bed pruning and hedge/tree work however any suggestions from Councillors were welcomed.  

 

Weeds 

 

  • Weeds had proved difficult this year throughout the whole County but particularly within Ashington, Blyth and Newbiggin. 
  • The third and final round of weed treatment activity to hard surfaces was on-going at the time and details of locations being covered were available if requested.  
  • Staff had been deployed with some new weed ripping equipment which seemed to be working well, but was very labour intensive to use and was therefore being deployed to tackle particular problem areas. 

 

Glyphosate alternative trial 

 

  • The trial was coming to end with one more treatment to be done in the area.  
  • All results were being recorded and a note of the outcome of the trial would be produced that could be shared with members. 
     

Waste Collections 
 

  • There were some staff shortages due to Covid and some minor vehicle breakdowns had also caused difficulties, however residual recycling and garden waste collections had gone well. 
  • Income from garden waste had exceeded target with many residents buying into the scheme. 
  • Income from commercial and bulk waste had also exceeded target. 
  • Teams were continuing to review current rounds and were to evaluate the effect of new houses on the collections. Also, they were to review the rounds in regards to the increased uptake of garden waste to assist with budget and service planning for next year.  
  • Bottle recycling facilities were in high demand and the collections from bottle banks had to be increased to meet this. 
  • Bulky waste services were also in high demand and extra time slots had been added in order to reduce waiting times for collections.  The service was also being operated for an additional day per week on overtime to meet the demand.  

 
 

In response to questions the following information was provided: 

 

  • A third weed treatment spray was taking place and it was highlighted that specific problem areas could be targeted with mechanical weed rippers if needed. It was always going to be a challenge as the chemical used required the weather to be calm and dry and the weeds to be visible as it is a contact weedkiller that has to be applied directly to the surface of the weeds and wet or windy weather can cause the chemicals to drift risking damage to other nearby vegetation or be washed off the leaves before it had chance to take effect. Residents paid Council Tax and for enhanced services and expected a better service. Comments were noted. 
  • Resident’s taking pride in their community and undertaking activities like litter picking or clearing weeds from the footways outside their homes was not to replace the Council’s work but an addition. Pride in the County was always encouraged and the more people that had an active involvement in improving the area they lived in, the better it was for everyone.  
  • A walkaround with Local Services was requested by members and this had taken place. Members identified areas that needed to be focused on. Whilst it was noted at the time that Neighbourhood Services staff were still in the process of undertaking weed treatment and removal activity through the area, there had been no updates from officers regarding the work. Ashington Town Council was providing additional funds to deliver enhanced services, but it was not clear to some County Councillors what the funds were being used for .  
  • It was requested that Officers provide a note on their thoughts from the walkaround with members and what plans they would put in place from it. 

 

Thanks were conveyed to officers for all their hard work throughout the difficult challenges. 

RESOLVED that the information be noted and issues set out in the bullet points above be followed up. 

 

 

Highways Services 

 

Mr M Carle, Lead Highways Delivery manager provided an update as follows: 

 

All inspectors were deployed and carrying out inspections and maintenance crews were out continuously fixing potholes, doing repairs and making safe category 1 defects.  

 

The gully emptier was fully deployed and had dealt with all reported issues. 

 

Larger tarmac patching had been carried out in the following locations: 

 

  • Ashbourne Crescent 
  • Ashington Woodhorn Road, Newbiggin 
  • Brierly Road, Blyth 
  • Thropton Avenue, Blyth 

 

 

Cycle and footway patching had been identified by the highways inspector and a programme had been put in place to start later that month. 

 

Drainage improvements had also been identified in several areas and a programme was expected to be drawn together in the coming weeks dependent on meetings with street works and traffic management. 

 

Winter maintenance was being planned for the 21/22 season, rock salt was being delivered cross the County after a large delivery to the Port of Blyth. Work was on-going with ICL to ensure there was a constant level of delivery to reach the 36,000 tonne stockpile required for the start of the winter. All routes were being verified for a roll out of Exactrackwhich was the new in-cab automated gritting IT system. This was going to provide a sat nav function to guide drivers around each route whilst also being connected to the spreading equipment so that the spread rates and patterns were fully automated and correct for the type of road being travelled at that time. This would give a consistent approach to the treatment of the gritting network, increased the resilience of drivers as resources could be moved seamlessly across the County. The Exactrack system k was also able to give activity reports which could be used to defend litigation. Nine new gritters were also on order and expected to be delivered in the coming months 

 

In response to questions the following information was provided: 

 

  • In new build properties streetlights were only the responsibility of the Council once the road had been adopted. The comments would be passed along to development control regarding the streets highlighted. 
  • Adoption of roads were dependent on the progress of the development. Most contractors put in place the road network for the new development but leave the final wearing course off to avoid it being damaged by construction traffic until they complete the majority of house building work and only upon completion of this then focus on getting the road to an adoptable state. Up until that point it was the developers responsibility to ensure it was properly maintained. Concerns over adoption status were to be passed onto the highway development management team in planning.  
  • Station Road – it was acknowledged that the use of pavior block parking bays was creating on-going maintenance issues and an alternative approach was being put in place for a longer lasting replacement. 
  • Spine Road lights were out due to multiple failures which would lend itself to a power fault which falls under Northern Power Grid. However it would be passed on to be actioned.  
  • Although it was not in written policy it is communicated with teams that the salt bins should be emptied before filled with new salt.  
  • There was a request to find out who owned the road from Morpeth Road School, Blyth to Chestnut Avenue as there were concerns about the traffic whilst children walked to school. The adoption records were going to be looked at.