Agenda item

LOCAL SERVICES ISSUES

To receive a verbal update from the Area Managers from Technical Services and Neighbourhood Services in attendance about any key recent, ongoing and/or future planned Local Services work for the attention of members of the Local Area Council, who will also then have the opportunity to raise issues with the Area Managers.

 

The Area Managers have principal responsibility for highway services and environmental services, such as refuse collection, street cleansing and grounds maintenance, within the geographic boundaries of the Local Area Council.

 

Minutes:

Neighbourhood Services

 

Paul Lowes, Neighbourhood Services Area Manager provided the following updates:-

 

Grounds Maintenance

 

  • Winter works were drawing to a close.
  • A mild winter had helped teams recover some ground lost to storms and were on target to complete all scheduled winter works tasks.
  • Teams continued to work a 28 hour week during the winter period.  Progress through scheduled work had been a challenge but ultimately successful.
  • He requested members contacted him if they believed any requested work had not been completed.
  • Grass cutting would be starting soon and preparation had been made
  • All grass cutting equipment had either been serviced or was scheduled to be serviced.
  • Interviews had been carried out for seasonal grounds maintenance positions for this year and working through the recruitment process.
  • Weed control activities would be undertaken in-house again this year
  • Blue dye would be used for weed killing this year and it had been well received pre-pandemic.

 

Street Cleansing

 

  • It was anticipated that the increase in footfall experienced last year (due to the pandemic, staycation) would reduce this year, which should ease pressure on cleansing teams.

 

Waste

 

  • Residual and recycling
  • Business as usual for waste collection services
  • Elevated tonnages from households were still being received following the pandemic due to people working from home
  • Due to the rate of housing growth in recent years, the waste service will see additional investment this year of 2 additional RCVs and crew
  • Work was underway to evaluate existing demands on the service and plan routes to ensure these resources were deployed in the most efficient way possible
  • Garden waste collection had started
  • Increased housing and customer numbers had means additional tweaking of rounds had been required to accommodate the increase
  • Initial take up for the service was high, the scheme remains as popular as ever

 

 

 

Additional Information

 

  • The glass trial had been extended by 12 months.  Presentation rates and yields remained encouraging in most areas.
  • A food waste collection trial was currently being planned and members would be provided with more information on the trial when plans were finalised.

 

In response to members’ comments, the following information was provided:-

 

  • Extra contractors had been helping the Tree teams to help with storm damage.
  • A meeting and site visit would be arranged with residents to hopefully resolve the situation of residents having to wheel their bins to the end of their lane.
  • There had been no problems with recruitment.
  • It was hoped to run food waste collections in line with the glass waste collections.
  • Mr Lowes would report back on the issues at Choppington Woods.
  • Additional cuts to parishes were given the opportunity to have early cuts, there should be no reduction to cuts during the season.
  • Arrangements would be made to clean the cycle path between Lynemouth and Woodhorn.
  • The Tree Officer was aware of the problem with the tree referred to.  Neighbourhood Services and the Trees and Woodlands Team would have to work together to try and solve the problem.
  • Concerns with fly-tipping were shared and the team would do their best
  • A report could be provided on the number of parish councils taking up the additional cuts.
  • The Glass Trial related to Government Plans and needed to be line with national legislation.  Further information would be brought back to the committee.

 

Highways

 

Mr King provided an update on progress with the delivery of Highways works:-

 

  • Teams were currently undertaking Cat 1 works while they continued with the catch the catch up from recent storms
  • Routine inspections were ongoing, however, there was a slight backlog
  • Reactive third party requests continued to rise higher than any other area
  • Backlog of works continues to be reduced; introduction of 2 hotboxes with a reported 4800 competed within the last 3 month period
  • A major scheme at Goosehill was moving forward.  Issues with contaminated waste and drainage which had now been resolved.

 

All LTP works had been completed for this year, save for North Road, Ponteland and work had been completed in minor patching.

 

Gully maintenance

 

  • New routes had been identified and it was proposed to introduce these from February, this would provide backup data for frequency.
  • New vehicles were arriving with a proposed roll out for April, training required for operatives before vehicle roll out.

 

Drainage works

 

  • A large amount of drainage works had been identified and a programme of works had been issued and ongoing.  Works were still being identified from storm damage with a number of areas requiring clearing of debris which was the main cause of blockages.  Works were currently being programmed for post April start date with all works communicated prior to start date.

 

In response to members’ comments, the following information was provided:-

 

  • It was expected that the car park at Goosehill would be completed at the end of Autumn, the land contamination had delayed the completion date
  • The issue regarding HGVs using the road from Berwick Hill towards Kirkley was a matter for the police
  • The comment regarding wagons travelling through Ponteland would be taken up with the Traffic and Road Safety Team.
  • Thanks were conveyed to the Highways Team for the refresh of road markings in Lynemouth
  • Councillor Wearmouth would seek clarification regarding the draft LTP query.  (Democratic Services to remind).
  • A date would be provided for the traffic calming measures at Ellington.
  • 4800 potholes had been completed in just over 3 months.

 

The Officers were thanked for their updates.