Agenda item

LOCAL SERVICES ISSUES

To receive a verbal update from the Area Managers from Technical Services and Neighbourhood Services in attendance about any key recent, ongoing and/or future planned Local Services work for the attention of members of the Local Area Council, who will also then have the opportunity to raise issues with the Area Managers.

 

The Area Managers have principal responsibility for highway services and environmental services, such as refuse collection, street cleansing and grounds maintenance, within the geographic boundaries of the Local Area Council.

 

 

 

Minutes:

The Head of Neighbourhood Services and Highways Delivery Area Manager were in attendance to provide verbal updates about any key recent, ongoing and/or future planned Local Services work and to respond to issues raised by members.

 

          Neighbourhood Services

 

Mr G Gavin, Head of Neighbourhood Services provided an update as follows:

 

  • Since the last meeting there had been some challenging weather conditions with ice and snow.  From a grounds maintenance perspective winter maintenance had continued at the expected rate despite bad weather and teams had coped very well.
  • NEAT operatives were diverted to support colleagues in highways and deployed to grit and clear footpaths in high footfall areas and to ensure access to the vaccination and testing centres was maintained to support NHS colleagues.
  • In terms of transitioning from the winter season to the summer season, when ground conditions were suitable, grass cutting would commence in either late March or early April depending on those ground conditions.
  • The Neighbourhood Services Area Manager was in the process of finalising recruitment for seasonal staff who were brought in each year to support activities.
  • The weed control programme would be undertaken in-house this year.  It had been particularly challenging last year due to people working from home and parked cars.  This year some alternatives to glyphosate weed treatment traditionally used would be trialed and although most research indicated that alternatives were more costly and slower, these would be tested throughout the summer season in local settings.
  • From a street cleansing point of view, in line with usual practice, mechanical sweepers were temporarily stood down.
  • It was anticipated there would be an increase in footfall throughout all of Northumberland’s parks, open spaces and coastal areas again this year and proposals were being pulled together for an enhanced street cleansing service with extra maintenance of public conveniences throughout the summer season.
  • In terms of waste collection, despite the snow and the ice, almost all collections in this area were complete with very few bins missed in some of the more rural areas.
  • Garden waste collections had started this week and people were reminded to renew their subscriptions.  The cost remained the same as last year at £43 per bin.
  • Despite the challenges, teams had continued to do an excellent job and managers were very proud of them.

 

Members expressed thanks to the teams for the excellent service they had continued to provide throughout the challenging conditions.

 

In response to questions the following information was provided:

 

  • Bowling greens would be maintained in the same way this year as they had been last year with no changes.
  • In response to a request for information about the ownership of railings which had blown over on the path between Tomlea Avenue and Waverley Avenue, Bedlington Station, Mr Gavin said officers would look into this and provide information to Councillor Gobin as requested.
  • Mr Gavin could not confirm if wet play facilities within parks would be allowed to open this summer but, as it was a possibility, funding had been commissioned to have everything ready in anticipation of being given the go ahead to open.
  • Concerns were raised about fly tipping in the Cowpen Quay area and the costs incurred by the Council, Mr Gavin agreed this area, along with the Hirst area in Ashington, was a hotspot for fly tipping and said a lot of work had been carried out to tackle this through communications and enforcement activity.  There were further activities planned to help resolve the issue as most of the fly tipping was small amounts of household rubbish being dumped from local households.  Actions taken this year had seen an 8% reduction across the county from the same period last year but it was not a good situation and needed to be reduced further.
  • A member referred to the difficulties around weed control and suggested this should be carried out in a different way. He said in the past the Council had used lower cost sprays and should pay more for a better quality weed spray.
  • In terms of public parks, people were walking more, and the cleaning of these areas should be more flexible to avoid overflowing rubbish bins.
  • Regarding enforcement, this should be more robust with fines issued and publicised.
  • A member requested support regarding litter around the SITA site near the Portland estate.  She asked if officers could work with the Environment Agency in this regard.  Mr Gavin confirmed that officers were working on this and he would follow this up.

 

The Chair expressed his personal gratitude and reiterated the thanks of members to the teams involved for the excellent work done.

 

RESOLVED that the information be noted and issues set out in the bullet points above be followed up.

 

Technical Services

 

M Carle, Highways Delivery Area Manager, provided an update on highways as follows:

 

Following the recent severe weather, there had been numerous pothole reports received on top of additional carriageway Inspections.  All maintenance crews had been working tirelessly fixing potholes and category one defects across the South East area making the roads safe.

  • Larger Tarmac Patching has been carried out in:  Avondale Avenue, Druridge Drive and Solingen Estate, Blyth; Bothal Village; A197 Ashington to Pegswood; Park View, Ashington
  • Tarmac patching was programmed for:  Woodhorn Road, Newbiggin; Avondale Gardens and the Northern Relief Road, Ashington; Teal Avenue and Amble Close, Blyth

Drainage Improvements:

?      A189 Spine Road - Investigation work following water overflowing onto the A189 Spine Road between the Three Horseshoes and Bebside Blyth. A new ditch and bund had been created to hold the large volume water before it was discharged into the drainage system.  The drainage network from Heathery Lonnen down to the A189 had been cleansed and new manholes had been installed and ditches cleaned.

?      Horton Road - Investigation work followed recent floods along the Horton Road. Damaged pipework in the farmers' fields had been identified and permission granted to fix these once the fields dried up.  The existing drainage network had also been cleansed.

Flags to Flex

As part of the additional funding received this year, flags to flex work had been completed at Fulmar Drive, Blyth and College Road Ashington.  There was further footpath work to complete at Beatrice Street, Blyth which was expected to start in early April.

Tarmac Resurfacing Work

  • Malvins Road, Blyth - civils preparation work for resurfacing work had been underway for the last 6 weeks and additional gullies and improved the drainage systems had been added. Resurfacing work was programmed for Monday 22 March 2021 for 5 days.
  • Maple Crescent - Civils preparation was programmed to begin in early April for 4-5 weeks and resurfacing work was programmed for early June.
  • North Seaton Church - Preparation work for some of the footpaths in North Seaton Church, Ashington had recently been completed and resurfacing was programmed for Tuesday 30 March 2021.
  • Titchfield Terrace, Ashington – work was programmed to start on 6 Apri 2021 for two weeks. Concrete carriageway would be replaced with a flexible tarmac surface.

Micro Surfacing Preparation Work.

Tarmac patching preparation work had been completed at Bywell Road, Ashington.

Preparation work was programmed for:  William Street, Blyth - programmed to start 27 March 2021 for one day; Jubilee Terrace, Blyth - programmed to start on Monday 15 March 2021 for 3 days.

Winter Services LAC’s Update

Since the last meeting there had been a significant snow event in February effecting the entire county.  Teams had worked constantly around the clock and snow blowers had been out all week on higher ground.  Feedback was very positive during and after the event. Any issues during these events had to go through the contact center to allow operatives to log, manage and follow issues through.

  • Approximately 4,160 hours were worked gritting the network between all shifts within the two weeks of prolonged weather.
  • Approximately 11,872 Tonnes of salt was used on the Northumberland road network.
  • Approximately 14,372 in total salt usage including gritting, bin refills, footways, farmers, re - visits to sites.

Mr Carle expressed thanks to his colleagues for the excellent work carried out and to Neighbourhood Services colleagues, farmers and contractors for their assistance.  He said it had been a busier winter than usual with110 runs across the county and the effects of the snow and flooding in February were ongoing.

  • Members expressed their appreciation for works programmed in Beatrice Avenue, Blyth and Titchfied Terrace, Ashington which were long coming.
  • Repairs to the Northern by-pass road were welcomed as it was not up to standard which was not encouraging in attracting new businesses.
  • Concerns about the roundabout at Briardene, Ashington which was crumbling away – this was on a strategic route and should be looked at as a matter of urgency.

Members expressed their gratitude to the Highways Team for their excellent work under difficult circumstances including reduced funding, extreme weather conditions and COVID 19.  On a personal note, the Chair added his thanks to the Team and to the Committee for all the work done.

The Highways Delivery Area Manager said he would pass on the feedback which was much appreciated.

 

RESOLVED that the information be noted.